Bank One
www.bankone.com

Bank One’s revamped Web page is dull looking and cluttered, but the info is good, and it loads fast. The notice in the upper right corner (see detail below) confesses a glitch in processing info requests. Not a good first impression.

Notice Posted on Bank One’s Web

We underestimated the amount of requests for information about Bank One OnLine Services. If you completed a request form between July 20, 1997 and July 29, 1997 please fill it out again! We apologize for any inconvenience that this may cause you.

Bank One (Columbus, OH; $102 billion; 4.2 million ATM cards) finally launched online banking outside of Prodigy. The bank’s Internet offering is nothing fancy but it’s easy-to-use and costs just $4.95/mo including bill pay.

This is how a bill payment screen should work. Drop-down boxes to select payee and account to pay from; and an option to turn the payment into a recurring one.

Bank One is a sponsor of HomeByNet.

One of the more innovative online efforts at Bank One is its involvement with HomeByNet.com, a Web site jointly developed by Bank One Mortgage and Neologics www.neologics.com. Mortgage Watch allows users to specify a target interest rate or monthly payment amount. When the target is reached, the user is contacted. Cost is $9.95 for three years, a 67% discount from the “regular” price of $29.95. Price includes a quarterly newsletter. Unfortunately, the service does not currently have an online application form, severely limiting its appeal.

Contact: Steve Bucuvalas is Principal at Neologic in Evergreen, CO, 303.670.8681, info@neologics.com . Mark Tonnesen is VP at Bank One, 614.248.5800.